Meet the team: Jamie

Jamie Payne, Senior Account Manager

What is your role at 93digital/93x? Jamie

I am a Senior Account Manager


What does an average day look like for you?      

I start the day by grabbing a coffee and going for a walk. Once feeling energised and fuelled by caffeine, I plan my day according to my diary of meetings, whether this will be preparing for client meetings, internal meetings or completing tasks for both sides of my role - in house and client expectations. My role is to reach/enhance customer satisfaction, performance & growth of the client, so no two days are the same - planning and prioritising is key!

At lunch I try to get out on another walk or go for a quick gym session before prioritising my workload for the afternoon. 

When finishing off my day, I like to make sure I’m prepared for the next by making a list of everything I’ve ticked off and what’s important to achieve the following morning. 

What's the most challenging part of your job?

My biggest challenge, I believe, will be balancing clients’ expectations. As my portfolio client grows, so do their demands. I want to ensure that all my clients get the best possible experience, so organisation is key to success. 

Any advice for those who wants to do what you do?

Confidence, resilience, knowledge and determination are my top tips to becoming a successful account manager. 

What future design and/or technology developments in the industry are you excited about?

As technology is always improving, it is super exciting to be a part of a company who are at the forefront of the digital world. Most importantly, I'm looking forward to seeing how these advancements benefit and grow our clients.

What are your passions/hobbies/interests? 

I am interested in cooking, eating at new restaurants and reading, playing and watching sports. Rugby, football and tennis are my top 3! As a super active person, I enjoy challenging myself and pushing myself try new activities. 

What’s your favourite thing to read in print/online?

I enjoy reading thrillers and autobiographies, of which I am currently working my way through my collection, with “Losing My Virginity” by Richard Branson as my current read. 

What music is currently trending on your playlist?

This can be very different on any given day, from super chilled house vibes, indie rock to finishing off the night with 80’s - 00’s classics.

Tell us a random fact about you...

I re-learnt how to walk in my early 20’s after a severe leg injury. It’s harder than you think putting one foot in front of the other! 

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